AvigilonControlCenterFirmwareUpdate600

ACTION REQUIRED

H3/H4/H5 CAMERA BUFFER OVERFLOW VULNERABILITY & FIRMWARE UPGRADE

Important updates have been made to Avigilon Control Center (ACC) software and the Avigilon H3, H4 and H5 platform camera firmware to mitigate a buffer overflow vulnerability.

Customers are advised to upgrade ACC™ software and camera firmware to take advantage of the updates. For the H5SL camera line, this requires a two-stage firmware upgrade. Please see the table below for the full list of cameras and associated firmware versions.

Customers can take any of the following steps to upgrade their camera firmware:

  • Customers using ACC 7.14.0 or later may download individual camera firmware FP files or download the Complete Avigilon Device Firmware FP file by searching “complete” in the search bar and use ACC Remote Site Upgrade to apply the update.
  • Customers may also download individual camera firmware FP files and apply them to multiple cameras simultaneously using the Motorola Solutions Camera Configuration Tool (CCT).
  • Customers can also apply the individual camera firmware BIN files to each camera using its WebUI directly.

H5SL customers who choose to apply upgrades using the WebUI may require a two-stage process to upgrade, depending on their current camera firmware:

  • 4.10.0.42 or lower: Customers should upgrade to 4.10.0.46, and then upgrade to 4.10.0.60. If the cameras are reverted by the physical revert button, customers will need to repeat the two-stage upgrade.

Note: Firmware packages applied through ACC or Avigilon Cloud Services updates or applied with CCT 2.2.4.0 or later will contain both of these firmware versions and these H5SL cameras will be automatically upgraded in the proper sequence.

4.10.0.50 or later: Customers should upgrade directly to 4.10.0.60.

 

Avigilon Control Center™ N/A ACC 7.12.6 or ACC 6.14.26
H4 Pro T290 4.4.0.76
H4 Thermal T207 4.16.0.22
H4 Video Intercom T209 4.14.0.70
H5M T603 4.12.0.60
H5A Box, Bullet and Dome T500 4.12.0.62
H5A Fisheye T505 4.18.0.46
H5A PTZ T502 4.18.0.84
H5A Dual Head T504 4.14.0.84
H4 Multisensor T404 4.16.0.24
H5SL T600 See above for details
H5 Explosion-Protected T511 4.18.0.70
H4 PTZ T202 4.18.0.80
H4 IR PTZ T206 4.18.0.80
H5 Pro T790 4.14.0.86
H4 Thermal Elevated Temperature Detection T217 4.5.2.30
H3 Microdome T103 2.6.0.180
H3 Dome and Box T100 2.6.0.180
H3 Bullet T101 2.6.0.180
H3 PTZ T102 2.6.0.180
H4SL T300 4.14.0.102
H4M T303 4.14.0.102
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